Individual Investment Access allows you to view statements and historical information relating to a single holding. You cannot change your personal details, banking information or communication preferences unless you register for an InvestorServe account or complete an investor form.
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Boardroom Pty Limited (ABN 14 003 209 836) ("BoardRoom", "we" or "us") provides InvestorServe for use by persons ("you") who hold securities issued by clients of BoardRoom (these securities are referred to collectively as “holdings”). Through InvestorServe you are able to view information in relation to your holdings.
By accessing InvestorServe, you agree to be bound by these terms of use (“Terms”). If you do not accept these terms and conditions, you must cease using this portal.
Please see our Privacy Policy for details of how we may collect and maintain personal information obtained through this web portal.
The headings in this document are provided for convenience and are not to be used in interpretation.
When you register an account with this portal, you agree to keep your account details (username and password) confidential and not to share them with any other person. You must notify us immediately if you become aware of any unauthorised use of your account details.
Through InvestorServe you can provide and view certain information for your holdings. This includes the following:
By using InvestorServe to provide new information or amend existing information in relation to a holding of securities issued by a client of BoardRoom, you warrant that you (a) are the securityholder, or (b) have been duly authorised by the securityholder to provide or amend said information. If the holding is in joint names, you warrant you are (a) either one of the named joint holders, and authorised by the remaining joint holders to act on their behalf, or (b) authorised by all named joint holders to act on their behalf. If the holding is in the name of a corporation, you warrant that you have been appropriately authorised to provide or amend the information recorded in relation to that holding.
While BoardRoom takes reasonable care to ensure the information provided in this web portal is complete, current and correct, you may not hold BoardRoom liable or responsible for any errors or omissions. In particular, BoardRoom will not be responsible for:
Links to other websites are provided as a matter of convenience only and do not constitute endorsement of a particular company, the products or services provided by that company, or any products or services advertised on a linked website.
Similarly, information provided through this web portal does not constitute a recommendation by BoardRoom with respect to dealing in securities. You should always obtain independent financial advice before buying or selling securities.
You are solely responsible for any use you choose to make of this web portal, and you accept liability for any and all losses, damages, costs or otherwise resulting directly or indirectly from the use of this portal. BoardRoom specifically disclaims all liability for any losses, claims or damages that may be incurred as a consequence of the use of this web portal, or the use of information obtained through this web portal, including the unauthorised disclosure or misuse of securityholder reference numbers (SRNs) and/or holder identification numbers (HINs).
While we strive to provide constant, uninterrupted access to our web portals, BoardRoom cannot guarantee that this portal will be available at all times, and we accept no responsibility or liability for any interruption or delay to our services. Further, we cannot guarantee that access to specific client-related information will always be available; for example, an issuer of securities who is a client of BoardRoom may ask us to restrict access to information in relation to any or all of their securities.
BoardRoom will not be held responsible for and disclaims all liability for any loss or damage sustained by you as a result of illegal or improper access to this service.
These terms and conditions are governed by and shall be construed in accordance with the law applicable in New South Wales. If any part of these terms is found not to be legally enforceable, the remainder of the terms shall remain valid and enforceable.
You agree to defend, indemnify and hold harmless BoardRoom from and against any and all claims, damages, costs and expenses, including legal fees, arising from or related to your use or misuse of our web portals.
BoardRoom reserves the right to modify these terms of use from time to time at our sole discretion.
This Privacy Policy is current as of 6th November 2023.
This Policy has been adopted by and applies to, each of the BoardRoom Group Australian companies1 (hereinafter "BoardRoom", "we" or "us") . BoardRoom provides a comprehensive range of services to public companies (both listed and unlisted), managed investment schemes and trusts (both listed and unlisted),, proprietary limited companies and and some member-based organisations. In providing these services we collect information from and about you. This information is essential for us to deliver our services; if you choose not to provide it, we will not be able to provide our services to you.
As required by law, we comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This Privacy Policy outlines how BoardRoom collects, manages, uses and safeguards your personal information. Protecting personal information provided to us is important and integral to our business philosophy and ethics.
By accessing the BoardRoom website (http://www.boardroomlimited.com.au), or by using our services, you are agreeing to be bound by the terms of this policy and by the Terms of Use.
BoardRoom provides the following services:
Securities registry management
Employee equity plan management
Corporate secretarial and governance support
Payroll administration
In our capacity as a securities registrar, employee equity plan administrator, provider of company secretarial and governance services and payroll administrator, BoardRoom collects personal information including:
We only collect personal information when we need it in order to provide our services. If you do not provide us with the information we need, we may not be able to provide services to you.
Personal information
In the course of maintaining securities registers and administering employee equity plans, we may receive personal information directly from securityholders or employee equity plan participants. This may be:
We may also receive information from the following sources:
The security, integrity, and confidentiality of your information is very important to us. Personal information we collect is stored in secure electronic databases which are managed by BoardRoom and, where applicable, on paper documents. Any information on paper documents is stored in secure, offsite storage facilities for a period of time determined by law or in accordance with our client's instructions.
The databases and offsite storage facilities are both located within Australia. BoardRoom has implemented technical, procedural and physical security measures that are designed to protect your information from misuse, interference and loss and from unauthorised access, modification or disclosure.
In addition to the measures noted above, BoardRoom has implemented policies which require employees to keep secure and confidential, any personal information they access as a result of their employment. BoardRoom also requires its employees to annually complete training in relation to privacy and information security.
We will not adopt as our own any identifiers (such as your Tax File Number) that you may provide to us.
The nature of the services we provide and the regulatory requirements applicable to some of the information we collect, does not allow us to enable the anonymisation of personal information we hold.
We use cookies and log files on our web portals to enhance their functionality. A cookie is a small text file that our websites may place on your computer to collect information such as your internet protocol address, your computer’s operating system, and the browser you are using. We use this information to monitor service usage and to optimise the delivery of our services to you. You may adjust your internet browser to disable cookies or to inform you when one is being used. If you choose to disable cookies, you may be unable to access certain areas of our website.
Sometimes our website contains links to external websites for convenience and information. These websites are not managed by BoardRoom and we cannot be responsible for their privacy practices. You should refer to the privacy policy of the provider of the external website for information concerning their privacy practices.
Providing services to you
Personal information is collected and used to provide additional services related to the initial purpose for which your personal information was collected. The services for which we require personal information include the following:
Disclosing personal information
BoardRoom does not sell, trade, lease or rent personal information.
We may be required or authorised by law to disclose information to law enforcement agencies, government agencies, and courts. This may happen for a number of reasons, including to prevent or investigate an actual or suspected crime or fraud.
We may also disclose personal information to organisations with whom we have professional relationships, including:
If, in accordance with the provisions of the Corporations Act, the issuer of the securities you hold (including where you hold securities as a participant in an employee equity scheme) approves, you may be sent marketing material in addition to general corporate communications. You may elect not to receive marketing material by contacting BoardRoom.
Cross border data transfers
Unless we are required to by law, BoardRoom will not disclose personal information to an overseas recipient. However, if requested by one of our clients, a related party of BoardRoom wherever situated (including in Hong Kong, Malaysia, Singapore and China) may use personal information that we have collected in order to assist us in providing services to the client who made the request.
Your rights if you are in the EU
As provided for in the General Data Protection Regulation, you have the right to access your data; to correct or rectify your data; to delete your data subject to applicable law; to have your data processed only in accordance with applicable law; to have copies of your data to be moved to another controller; to object to our processing your data otherwise than in accordance with the law; and to withdraw any consent to our processing your data at any time. Please contact our Privacy Office to exercise any of those rights.
You have the right to access, correct and update the personal information that we hold about you. To protect the privacy and integrity of our records, BoardRoom may require you prove your identity before we can disclose, correct or update personal information.
Some personal information may be stored in our archives. These are not current records. If you wish to request information from our archives, you may be asked to complete a personal information request form. We may charge you a fee for this service, but we will inform you at the time of your request if a fee is required.
For updates to name and address details related to participant-sponsored CHESS holdings, you must contact your sponsoring participant.
We may amend this Privacy Policy from time to time in order to take account of changes to legislation, or if we make changes to any of our practices that affect how we collect and store information. BoardRoom reserves the right to change this Privacy Policy at any time without notification to you.
If you have any questions or comments about our Privacy Policy or if you wish to make a complaint about how we have handled personal information about you, please contact BoardRoom’s Privacy Officer who will try to resolve the matter within ten (10) business days. If we are unable to resolve the matter within that time, we will contact you to let you know how long it will take to resolve the complaint or, if more appropriate, suggest the matter be referred to the Privacy Commissioner. BoardRoom’s Privacy Officer contact details are:
privacyofficer@boardroomlimited.com.au
or
1 The BoardRoom Group Australia companies are Boardroom Holdings Australia Pty Ltd ACN 145 369 295, Newreg Pty Ltd ACN 125 082 804, Boardroom Pty Limited ACN 003 209 836 AFSL No. 533383, Boardroom (Victoria) Pty Limited ACN 110 851 333, Boardroom Financial Services Pty Limited ACN 136 781 443 AFSL No. 338301, Boardroom Integrate Pty Limited ACN 097 300 377, Boardworx Pty Ltd ACN 144 036 911, Corporate Counsel Pty Ltd ACN 118 343 687], and Registries Pty Limited ACN 002 936 496.
This Human Rights Policy is current as of 11th May 2018.
Boardroom Pty Limited (“BoardRoom”) strives to act in accordance with the Guiding Principles on Business and Human Rights and the OECD Guidelines for Multinational Enterprises.
A human right is a right to which all human beings are entitled. These rights are internationally defined and recognised.
For purposes of implementing this Policy, a human right shall be one recognised by the International Bill of Human Rights, or as otherwise identified or described in this Policy or any relevant implementing procedures.
Human rights violations frequently also violate domestic laws, which may include domestic criminal laws, labour laws, laws protecting property, laws protecting civil rights, and other legal provisions.
This Policy requires that the same respect be provided by all Boardroom employees (including affiliate or subsidiary employees) and third party service providers.
For the purposes of this Policy:
a “contractor” or “third party service provider” is defined as an entity or individual who provides, and receives payment for, services or goods related to any aspect of BoardRoom and includes subcontractors.
“external stakeholders” means residents of communities in which BoardRoom operations take place, employees of third party service providers and other non-employees whose human rights may be directly impacted by Boardroom operations.
The purpose of this Policy is to:
The objectives of this Policy are to ensure respect for the human rights of all employees and third parties impacted by BoardRoom’s operations and maintain compliance with relevant BoardRoom rules and applicable legal regulations.
It is BoardRoom’s policy to respect the human rights of all individuals impacted by BoardRoom operations, including employees and external stakeholders.
While governments have the primary responsibility to protect against human rights violations, BoardRoom recognises its corporate responsibility to respect human rights. Accordingly the principles BoardRoom has adopted to meet its stated purpose, are:
In its relationship with host governments, contractors and third-party service providers, BoardRoom seeks to avoid being complicit in adverse human rights impacts.
In carrying out this Policy:
Any employee implicated in human rights violations or other serious criminal acts may face termination of employment.
Any employee who has direct knowledge of but fails to report human rights violations, or other serious criminal acts, of employees or third-party suppliers or contractors may face termination.
Any employee who misleads or hinders investigators inquiring into human rights violations or serious criminal acts may face termination.
Any contractor implicated in human rights violations or serious criminal acts, who knows of and fails to report human rights violations or serious criminal acts, or who misleads investigators making inquiries into human rights violations or serious criminal acts, will be expected to take appropriate remedial actions and/or may have their contracts re- evaluated or terminated, depending on the circumstances.
This Policy is applicable to every employee of BoardRoom, including, members of the BoardRoom’s Board of Directors. The Policy and its reporting requirement are also applicable to BoardRoom’s contractors and suppliers.
This Policy is intended to supplement all applicable laws, rules, and other corporate policies.
Within Australia: 1300 737 760
Outside Australia: +61 2 9290 9600
Within Australia: 1300 653 459
Outside Australia: +61 2 9279 0664
Boardroom Pty Limited
GPO Box 3993
Sydney NSW 2001
Australia
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A) If you have previously logged in using your username and password:
Please use your username and password to log in through the 'Registered User Login' section.
B) If you have previously logged in using your issuer name, holding type, reference number, name and postcode:
Please click on the 'Individual Investment Access' button to open a new modal window to log in. Through this access method, you can only view details relating to a single holding. You cannot update your holding details unless you register for InvestorServe. To register, please click on the 'Register Now' button on the home page.
A registered user of InvestorServe will be able to view and manage all their holdings in the BoardRoom registry. A user who logs in through the Individual Investment Access method can only view details relating to a single holding but will not be able to update them.
A temporary password is not the same as an activation code which has been introduced along with the launch of the new InvestorServe website.
A) If you have previously created your InvestorServe username:
Please use your username and temporary password to log in through the 'Registered User Login' section.
B) If you have not created your InvestorServe username:
Please click on the ‘Register Now’ button. Here, enter your registered details and click on the ‘Validate’ button. Once your details have been successfully verified, you’ll be prompted to provide your temporary password.